My GP
(General Practice) Rotation was at a Bulk-Billing Clinic in a rural Victorian
Town with 2 other Medical Students. Initially I thought it’d be an isolating
Experience not being in Melbourne, but in some ways it was actually nice to have
GP as our final Rotation as we’d be away from the “Chaos” of the Public Hospital
and the “Hysteria” of other Medical Students prior to our Final Exams, plus I
could have a short Break away from my Parents who at Times aggravate me
(especially when I’m stressed).
Very interestingly,
all bar 1 of the GPs at that Clinic were from the UK, which in some sense made
me a bit less self-conscious as I could attribute more of my Idiosyncrasies to “Cultural
Differences”. Nevertheless, I told them about my AS, and they were polite and
accommodating without being patronizing. In fact I swore one of the GPs was an
Aspie based on his Physical Appearance and Behaviour, which really surprised me
given that I’d thought he’d made the wrong Specialty Choice and burnout
rapidly, but he didn’t recall so.
Communications-wise,
the “Aspie” Doctor was very methodical but also displayed some Flexibility
depending on the Patients’ initial “opening Speech”. He said that one should
aim to give the “Golden Minute” to the Patient’s “opening Speech” because it
helped Identify what their Concerns were so you could subsequently direct the
Conversation in the right Direction. He introduced to me a very useful Acronym
called “ICE” (Ideas, Concerns and
Expectations). He told me that as long as I clarified all 3 of those
Issues, the Patient would be more likely to be satisfied with the Consultation
coz it gave them the Impression of being listened to, even if you have
insufficient Medical Knowledge. It was one of the “Soft Skills” that would enable
Doctors to sound more caring, fostering the Doctor-Patient Relationship.
The GP
Environment struck me to be a lot cleaner and calmer than on the Wards. I loved
that the Day started without any Ward Rounds, and I could sit comfortably,
focusing on 1 Patient at a Time in a Room which created a stronger Sense of
Privacy (as opposed to Curtains by the Bedside). I initially had Issues with
Time-Management coz I was going into too much Detail (History or Examination -
wise) out of Ignorance and Academic Interest, but became a bit more efficient towards
the End of the Rotation by narrowing down the Patient’s Main Concerns from the
start and then targeting that, ala ICE. It was excellent Practice for OSCEs coz
of the numerous Opportunities to take Histories and Examine Patients (both
Differentiated and Undifferentiated) under Time Pressure. I frequently felt
like I was asking a List of Questions for Specific Issues, but had to figure
out how to make it not sound so Robotic. I usually faced them and took the
History in one go and gave little Responses here and there, before typing the
Notes on the Computer, to facilitate the listening Impression. I was fortunate
that for Clinical Depression in particular, asking about the Symptoms in itself
(sleep, appetite, hobbies) indirectly demonstrated to the Patient that you
truly cared about them.
The Cost of
independently clerking the Patients, however meant that I had to present the
Cases to my supervising GP, which was verbally Challenging. I invariably stuck
to a Structure when presenting a Patient, but had to look away from the GP when
concentrating hard coz the Eye Contact would actually distract me from my Train
of Thought (but not painful like my pre-rTMS days).
I think about
halfway through the Rotation, I started feeling like a Waiter, asking the
Patients “What would you like today? How can I help you? Is there anything else
you’d like to talk about?”, and filling in Scripts and typing Referral Letters,
letting the Patient comment whilst I was editing it. Whilst the Referral
Letters initially seemed challenging, I actually experienced a sense of Pride
in typing them, like I was the Patient’s “Advocate”. I could see myself
improving over Time just by repeating various Structures. I was ecstatic that
GPs could be paid for Consultations that were purely for Scripts or Referrals,
it looked like easy Money, although I’m sure that the Reality is somewhat
different!
I did have
Gripes in that there seemed to be a significant Proportion of Patients who had
chronic Medical Issues, particularly secondary to their Western Lifestyles or dangerous
behaviour (Smoking, Junky Diets, Heavy Drinking, non-cautious IV drug use). According
to their Medical Histories, it seemed like there was little progress by Way of
actual Patient Effort to adjust their Lifestyles in Spite of repeated
Appointments and Medical Advice. To be Frank at the Time I was actually very annoyed
by a lot of such Patients, who invariably were on Disability Pensions (funded
by the Taxpayers) for Complications of seemingly self-inflicted Conditions but
didn’t complain about this openly. If these People were in Countries with less
generous Welfare or Healthcare Systems, they might be dead by now. It was almost
like they were being “rewarded” for chronically bad Behaviour. I wasn’t sure if
there were underlying Psychological Issues that weren’t adequately addressed
that may have impeded on their Compliance.
I and the
other Med Students were frustrated by such “loser” chronically non-Compliant Patients. We actually
brought up this Issue in a Tute with the GP Lecturer, but she then quoted from
the GP Textbook “John Murtagh’s General Practice”, which VERY SURPRISINGLY stated
that we SHOULD NOT TRY TO HELP THEM (!!!), but instead simplify Management Goals (as the Patient wouldn’t comply with
complex ones), and maintain respectful
Communication. She said that we weren’t the only Med Students to be
frustrated, and that the MD Students of the ERC (Extended Rural Cohort) who
have far more GP Exposure than us were already “Jaded”. She stated that not all
Patients can be helped, and that you’ll eventually have to give up on some of
them to minimize Burnout / Frustration, contrary to what other Politically-Correct
GPs say. On the bright Side, these Patients still made regular Appointments to
see the GP and Nurses, but it was Compliance with Treatment that was poor. Maybe
their GPs still have the Chance to use a different Approach to positively influence
them before they die, though I seriously doubt it given the Years that have
already elapsed and all the Communication that’s been already documented.
In GP, you
act as a “Jack-of-all-trades”, which appealed to me due to my relative enjoyment
of Paediatrics and Geriatrics. As the first Point of Contact in the Community,
the GP also plays a practical Role in Coordinating the Patient’s regular Care. It’s
also by far the most flexible Specialty to offer Part-Time Work (including in
Training), hence its Popularity with working Mothers. The average full-time Earnings
seems to be much less than Hospital Specialists, but for some, the lower Pay is
a Compromise for avoiding the Politics and Bureaucracy within a Public
Hospital.
I was concerned
whether I could handle all the Talking though, coz I was already mentally
drained after 4 morning Consultations, having go back to my Student
Accommodation for a Nap or sitting in Silence during Lunch-Time. I could always
try to work Part-Time instead.
I was also
worried that being at the “Frontline” in Community Healthcare, I could get sued
by non-compliant Patients’ despite my Efforts to help them, as demonstrated by
the ABSOLUTELY RIDICULOUS Lawsuit last year by a morbidly obese Patient against
a GP (which eventually got overturned) who eventually developed Liver Cancer
(likely as a Complication of chronic morbid Obesity). Cases like these make me
pissed off, coz it gives the Impression of absolving the ***Legally-Competent***
Patient with no Physical Disabilities, any personal Responsibility in looking after
themselves, penalizing the Doctors instead. IMHO it also disempowers them from
taking Control of their own Lives. Had that Case not been overturned (and set a
Precedent), who the Hell would want to look after Obese Patients and/or chronic
Smokers then? Smokers could potentially sue GPs for developing COPD and having
an impaired Quality of Life!!! Ie tons of Lifestyle-related ticking “Lawsuit-Timebombs”.
It really
seems that none of the Medical Specialties are a 100% Fit for me, and that I’ll
have to aim for one that best suits my Strengths, Weaknesses and Interests. Given
the current Dearth of Pathology Trainee Positions, perhaps I could initially
train in GP for the Job Security, and then work on the Weekends for the purpose
of having a bit of Patient Contact, if I got into the former later on?! I’m not
sure how feasible this is. Too bad I’m not interested in Haematology which has
both Clinical and Laboratory Aspects…